Privacy Policy | Understanding English Places

At Understanding English Places, we believe in keeping things simple and transparent. We only collect the bare minimum personal information necessary to let you create an account and log in.

1. Who We Are

Understanding English Places, through Didobi Limited and Edge Analytics Ltd, operates this website. If you have any questions about this policy or how your data is handled, you can contact us at:

Email: hello@didobi.com
Address: Didobi Ltd, Portland House, 21 Narborough Road, Cosby, Leicester, LE9 1TA

2. What Data We Collect and Why

We only collect personal data directly from you when you register for an account.

Personal information collected: Your name and email address.
Purpose: To create, manage, and authenticate your user account so you can log in and access restricted features or saved content on our site.
Lawful basis (UK/EU GDPR):
- Contractual necessity: We need this information to fulfil our agreement to provide you with a user account.
- Legitimate interests: To ensure the security of our website and maintain user accounts.

We do not use your login details for unsolicited marketing, nor do we build advertising profiles based on your account.

3. Website and Account Activity

We also collect and record information relating to UEP user accounts on this website, including login dates and times, places viewed and compared, and other usage data. This information is used to:

Maintain the security and integrity of this website.
Detect, prevent, and investigate fraud, unauthorised access, or misuse.
Administer user accounts and provide support services.
Analyse website performance and user engagement.
Improve the functionality, content, and user experience of this website.
Comply with legal and regulatory obligations.

4. How We Store and Protect Your Data

Retention: We keep your name and email address for as long as your account remains active. If you delete your account, your data will be permanently removed from our active user database.
Security: We implement standard security measures and database encryption to safeguard your information against unauthorised access or disclosure.

We do not sell, rent, or trade your personal data to third parties.

We only share your information with trusted third-party technology providers that help us run the platform, such as our web host or database infrastructure providers, Clerk, Cloudflare, and Fathom Analytics. Fathom Analytics provides privacy-focused, cookie-free aggregate website analytics. These service providers are strictly bound to process your data only on our instructions and to maintain robust security measures.

6. Cookies

We use essential session cookies to keep you logged in while you navigate our website. Because these cookies are strictly necessary to provide the account service you requested, they do not require explicit consent banners, but they are declared here for transparency. We do not use non-essential tracking or advertising cookies.

7. Your Data Rights

Depending on your location, such as under the UK GDPR, EU GDPR, or US privacy laws, you have specific rights regarding your personal data:

Access & portability: Request a copy of the personal data we hold about you.
Correction: Request that we fix inaccurate or incomplete information.
Deletion: Ask us to delete your account and erase personal data (“Right to be Forgotten”).
Withdraw consent / object: Request that we restrict processing of your data.

To exercise any of these rights, simply email us at hello@didobi.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect site updates or legal compliance. Any changes will be posted on this page with an updated date.